Emily - Stafford, VA
TJ was professional, courteous, patient, and efficient. Jennifer was helpful and arranged for service delivery quickly. Thank you Haynes.
Roy - Stafford, VA
From the first initial call, to the wonderful service provided. Highly recommend this company and their employees to anyone for any services you may need.
Local company that provides exceptional customer service!
Jerry - Stafford, VA
It’s rare to find a company that provides quality work from well trained professionals, that is so laser focused on providing customer satisfaction as well! This company stands behind the work it does, and was extremely quick to respond to a concern we had after a repair, and they provided a solution with out question, or any additional charges, even during week end hours! Although, it was no fault of their technician, but rather old preexisting, and poorly designed plumbing in the area of the repairs that they had worked on , this company corrected the problem we were experiencing immediately. We were shocked, but in a good way, because this type of integrity in a company is difficult to come by now. TJ and Chase were both skilled, and knowledgeable professionals with positive attitudes, and you knew the focus was 100% on providing outstanding customer service, and satisfaction. The company is well run, with excellent communication with it’s customers, and punctual service, and with upfront pricing. Almost sounds too good to be true, but it’s not. They more than earn their 5 star rating, and we will certainly use them again for any plumbing needed. Highly recommended!
James - Stafford, VA
Came quickly . Appeared to be knowledgeable and professional.
Impressive customer service.
Charlene - Stafford, VA
I had a leak in my garbage disposal. They came out and walked me through the damage, my options and other preventative maintenance. Very efficient and professional.
Amazing service, super nice and helpful
Lorraine - Stafford, VA
Tj was outstanding! He quickly fixed my garbage disposal and took time to answer any questions. He asked if I had any other issues in the house which I thought was BEYOND nice!
Ben - Goldvein, VA
TJ and the other employee whom I believe was named Jason, did an amazing job. They showed up a day earlier than expected, gave us a quick estimate to replace our water heater and went right to work. Everything was explained thoroughly, the pricing was better than expected and they did a great job. Additionally they made sure to explain what to look for should we ever have any issues in the future and took the time to explain everything that was being installed and how to maintain it. They were fast professional and very friendly. I would highly recommend Haynes Plumbing to anyone we know.
Brett - Stafford, VA
TJ came to the house...quickly evaluated the problem...overcame a design flaw from previous work...and found a way to make the repair more affordable. Great customer service.
Incredibly nice and worked quickly!
Billman - Stafford, VA
Incredibly nice and worked quickly! Offered some advice and gave an estimate on a replacement (which we may have to consider doing)
Professional, prompt, outstanding service!
Sean H - Triangle, VA
We called on Monday asking for an appointment about noisy pipes, a ticking sound, irregular pressure, and water taking long to heat up. Robert Richard came on Wednesday, found the problem and was able to go and get a new water heater, bring it back to the house and install it. Then he fixed the pressure problem we were having and installed a water filtration system that we badly needed. I chose Haynes Plumbing because they had a 4.9 Google review. It is well earned. I give them, especially Robert a 5! Thanks Haynes!
Joseph - Stafford, VA
Robert was very pleasant to work with. He was on time, polite, and performed his work as it was explained. As I checked in on them from time to time he was teaching and working at the same time with his assistant. It was good to see and you could tell his knowledge base was very good. The work performed was done faster than I thought and was competed in good standard.
Tracy - Stafford, VA
Best experience with plumbing ever.
Amazing Service and Prices
Kayla - Fredericksburg, VA
I called into Haynes and was greeted warmly. Within an hour Junior and Seth arrived at my home. They were both so polite, friendly and professional. Junior clearly has many years of experience and has a great knowledge and understanding of his trade. I would HIGHLY recommend Haynes to any friend or acquaintance that was in need of a top notch plumber. Pricing was more than fair for the quality work done! I’m extremely happy with my experience.
Gregory - Stafford, VA
Brad - Fredericksburg, VA
Robert Richards is an amazing technician! He was very professional and knowledgeable about the plumbing issues I was having. I would definitely utilize Haynes plumbing services and request Robert as my technician in the near future.
Latif - Stafford, VA
Chase was great
New garbage disposal
Stephen - Stafford, VA
Kasey - Stafford, VA
Five stars- really appreciate prompt service and tech was great and very professional
Amazing Customer Service! Excellent Work!
Garvais - Stafford, VA
Can you imagine waking up to a flooded basement with all your carpet, furniture, pictures, and other stored items ruined. You call 5 plumbers and they tell you they don’t have any appointments for 3 days. Then I got Ashley on the phone, i explained my situation, she told me I will send someone out right away; then she asked, if I need assistance getting the water out of my basement? I told her yes and she gave me a number to call for assistance. Junior, was at my home in a matter of hours replaced my sump pump and the water removal company right behind. Thank you Ashley and Junior for your excellent customer service, quick response and your assistance in helping me work through my unfortunate situation.
Matthew - Stafford, VA
Robert made the necessary repairs shortly after conducting inspection of the gas line issue. Appropriate COVID-19 precautions were adhered to throughout the visit. I would recommend using him and the company again.